Opportunities and Limitations of +AI Transformation in Financial Industry (18:15~18:30)

The reformation and transformation of financial industry are usually driven by emerging technologies like mainframe technology, the Internet, and smart mobility. Every technological advance has catalyzed a new wave of innovations/opportunities and created new profitable business models.

The banking services become more and more convenient and can be available anytime, everywhere. The most important technology of our era is: Artificial Intelligence (AI).

After exploring +AI 1.0 within the financial industry and the baptism of competition from external FinTech players, the financial industry has moved towards a more pragmatic +AI 2.0 integration and the launch of the future expansion of +AI 3.0. In this talk, we will share the experience about opportunities and limitations on the road to +AI reformation and transformation in CTBC Financial Holding Company.

金融業 +AI 轉型的機會與限制：歷次金融業改革與轉型的根本動力一直伴隨著當代的技術創新，包括了主機技術、網際網路和行動通訊。每一個技術創新都催化了互補創新和機遇的浪潮，創造了可營利的新業務模式與方法，讓金融業持續的往無時差、無疆界與更普及的理念前進。我們這個時代最重要的通用技術是：人工智慧（AI）。

金融業內部經過 +AI 1.0 的探索，以及外部金融科技業者的競爭洗禮，已走向更務實的 +AI 2.0 融合，以及啟動未來 +AI 3.0 的擴大，我們將分享中信金控經驗在這段 +AI 改革與轉型道路上所看到的機會與限制。